The Fast Casual/Counter Service segment of the restaurant industry has grown exponentially over the last decade.  During this time, HAP has studied what it takes to be successful as a Quick Service or Fast Casual Manager and has developed benchmarks specifically for roles in this segment of the restaurant industry.  This assessment measures critical traits related to learning agility, leadership style, interpersonal skills, work style and personal adjustment.

Industry Benchmarks available for: 

• QS/FC Shift Manager
• QS/FC Manager