Work Style
People Skills
Personal Characteristics
Service Orientation
(Guest Focus, Team Orientation)
Accommodation measures the extent to which you strive to meet the needs of others. Many of us have to put in effort to balance our level of accommodation for others and the resources below should provide you with the steps for increasing or decreasing your level of accommodation.
Strength
Higher levels of accommodation indicate you are willing to help others and approach conversations positively with customers and team members.
Opportunity
Lower levels of accommodation indicate you may struggle to keep a positive attitude when dealing with others’ concerns.
Excess
Excessive levels of accommodation indicate you may be too willing to address others’ needs, over-promise your time, and focus on others to the extent that you fail to meet your own needs.
Service Orientation Weblinks for Development:
15 Top Tips To Become A Better Team Player At Work
5 Qualities that Make a Good Team Player Great
7 Ways to be a Good Team Player
Service Orientation Leadership Weblinks for Development:
What Does It Mean to be ‘Customer Service Oriented?
15 Top Tips To Become A Better Team Player At Work